“The next programme of Public Service reform is under development. In the meantime the OPS Networks and Action Teams will continue their existing work programmes, so keep an eye on the website for all our latest news. Please contact the PMO office if you have any queries at reformoffice@per.gov.ie

This Guide provides guidance for the application of best practice in debt management by public service bodies to help improve their efficiency and effectiveness in the collection of monies due while applying the high standards of public service: Collections Guide Jan 2017

A PDF and MS Word copy of the annex for the document above are available at the links below:

The Collections Guide mentions two further reports (in the footnotes of page 1) which for ease of access are linked here:

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