Archives: Case Studies

Blockchain Case Study

Blockchain Home BlockChain Resources BlockChain Case Studies   As part of the Department of Public Expenditure & Reform’s investigation into emerging technologies, we welcomed on secondment, Dr Kosala Yapa Bandara from Science Foundation Ireland. Kosala investigated and documented a number of Public Sector specific use cases. A Detailed Analysis of Blockchain Pilots and Applications in … Continued

Department of Justice EDI Maturity Model

This case study will explain how the Department of Justice used the EDI Maturity Model and developed additional resources to establish their position on the Maturity Model, to help inform their Department’s EDI Strategy. Case Study: Department of Justice Maturity Model

AI Case Studies

AI Home AI ResourcesAI Case Studies   With the publication of the Government’s AI strategy AI: Here for Good, there is an expectation from Government that Civil and Public Service organisations will embrace Artificial Intelligence (AI) in both an innovative and responsible way to enhance the delivery of current public services and deliver new ones. … Continued

RPA Case Studies

RPA Home RPA ExplainedRPA Getting StartedRPA Resources RPA Case Studies   The links below offer different insights on some of the very successful deployments of RPA within the Irish Civil and Public Services. More studies will be added as they become available. In this link the Road Safety Authority share how RPA has saved them … Continued

Project Management Case Studies

A compilation of Case Studies on Programme and Project Management from the Public Service is available here.

Review of Strategic Workforce Planning Practices within the Irish Public Service

Review of SWFP Practices in Irish Public Service

Establishing and Implementing Effective Leadership Development Models in the Irish Public Sector: A Case Study

PDF Leadership case study This case study has been developed by CES, under the guidance of OPS2020 Action Team 14 and the Department of Education’s Public Service Reform Programme Office, to review and capture learnings from two pioneering leadership programmes within the public service: the Centre for School Leadership and the Health Service Leadership Development … Continued

Citizen Engagement in the Public Service : A Review of Four Case Studies, June 2020

Citizen Engagement in the Public Service – A Review of Four Case Studies, June 2020 (pdf) Background The Reform Delivery Office (RDO) in the Department of Public Expenditure and Reform has developed a series of case studies on citizen engagement, in partnership with researchers and public bodies, as a commitment under the Our Public Service … Continued

Basic Payment Scheme Online – Case Study June 2020

Basic Payment Scheme 100% Online ‘Roadshows’ – Department of Agriculture, Food and the Marine in collaboration with the Institute of Public Administration (IPA) Basic Payment Scheme Online Case Study, June 2020 (pdf)

Public Participation Network – Case Study June 2020

Public Participation Networks (PPN) – Department of Rural and Community Development in collaboration with the Centre for Effectiveness Services (CES) Public Participation Network Case Study, June 2020 (pdf)