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About Us
Overview
Public service in numbers
How was it developed?
The three pillars
Headline actions
Outcomes
How is it governed?
Our Team
Our Supports
Networks
Funding
Learning and Development
Events
Case Studies
News
Reform Actions
Action 1: Digital Delivery
Action 2: Customer Service
Action 3: Accessibility
Action 4: Communications & Engagement
Action 5: Efficiency & Effectiveness
Action 6: Innovation
Action 7: Data Optimisation
Action 8: Strategic Planning
Action 9: Collaboration
Action 10: Project Management
Action 11: Evidence & Evaluation
Action 12: Strategic HRM
Action 13: Workforce Planning
Action 14: Professional Development
Action 15: Performance Management
Action 16: Equality, Diversity & Inclusion
Action 17: Employee Engagement
Action 18: Culture & Values
Media
Publications
Case Studies
Blockchain Case Study
Department of Justice EDI Maturity Model
AI Case Studies
RPA Case Studies
Project Management Case Studies
Review of Strategic Workforce Planning Practices within the Irish Public Service
Establishing and Implementing Effective Leadership Development Models in the Irish Public Sector: A Case Study
Citizen Engagement in the Public Service : A Review of Four Case Studies, June 2020
Basic Payment Scheme Online - Case Study June 2020
Public Participation Network - Case Study June 2020
Have Your Say Citizen Engagement - Case Study June 2020
Comhairle na nÓg - Case Study June 2020
Blockathon - the Irish Government's Hackathon for Blockchain
Innovation in Passport Delivery to Our Citizens
Cruinniú GovTech - Making Ireland a Leader in GovTech
Féilte - bringing educators together to innovate
Small Business Innovation Research - Cycling Challenge
Build to Share - Creating common applications for the Irish Civil Service
Remote Proctoring in the Public Appointments Service
Small Business Innovation Research Programme
Spark Innovation Programme
DBEI Innovation Week 2019
Publication: Citizen Engagement Case Studies
Diversity and Inclusion – PRAI
Learning Event for Continuous Professional Development
HSE - Inaugural Strategic Workforce Planning Conference
SRSS - Base line study of the Irish Civil and Public Service Innovation Ecosystem
Robotic Process Automation (RPA)
Delivering for Our Public - Gov.ie
The Citizens Assembly- Department of the Taoiseach
The Environmental Protection Agency (EPA) – communicate with citizens and strive for behavioural change
An Garda Síochána (AGS): Active Mobility Service (AMS)
Housing Assistance Payment Robotics Pilot
Rating Digital Services for Citizens
What is Our Public Service?
Public service in numbers
How was it developed?
The three pillars
Headline actions
Outcomes
How is it governed?
Case Studies