“The next programme of Public Service reform is under development. In the meantime the OPS Networks and Action Teams will continue their existing work programmes, so keep an eye on the website for all our latest news. Please contact the PMO office if you have any queries at reformoffice@per.gov.ie

Outcomes

Our Public Service 2020 has an outcomes-driven focus, and has been designed to enable public service organisations to deliver better outcomes for the public.

Our Public Service 2020 has identified six high-level outcomes:

These outcomes reflect the longer-term impact of the framework in delivering improvements across the 18 Actions, and will be measured using a range of methodologies.

For more information on the evaluation of outcomes from Our Public Service 2020, please see Reform Evaluation.